It is our goal to provide you, our customer, with the best quality products possible. If you, for whatever reason, are not completely happy with your order from this website, please contact us via e-mail at sales@rmlh.com or by calling 406/363.5680. We will do everything within our power to ensure you are satisfied with the products and/or services you receive from www.rmlh.com.

Rocky Mountain Log Homes Privacy Policy

It is our policy to only use information you disclose to provide you with better service and support. We do not sell or otherwise share your information with third parties for any reason without your prior consent.

This Policy is based on several simple ideas in which we believe.

You should have notice of our practices, and how your personal information will be used in connection with our services, so you can be an informed user. You should have a simple option to exercise your choice, whenever practical, to limit the disclosure of any personal information. Information about you and your transactions should be accurate and maintained in secure systems. You should be able to communicate with us quickly and easily if you have any concerns. We will keep you informed through this site of any changes to our Policy.

We will revise and update this Policy if our practices change or as we add new services or change existing ones. We will also modify this policy if we find better ways to inform you of services we think will be of interest. You should refer back to this page for the latest information.

Information Collected About You

We collect a variety of personal information about users creating transactions through our services. Personal information is information that can be directly associated with a specific person or entity such as a customer's name, address, telephone number, credit card information, bank account information, e-mail address, or information about activities directly linked to that person.

When a visitor is a business or other entity utilizing our services for employees or other authorized users, this Policy will generally govern the personal information associated with individual employees or authorized users. However, whether the business customer has access to personal information of employees or other authorized users will be governed by the terms of any service agreement. So, employees or other authorized users should check with the business customer regarding its privacy practices.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of services or customers from which individual customer identities have been removed. In other words, how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Aggregate data helps us understand trends and user needs so we can better consider new services or tailor existing services to the market. An example of aggregate data is our ability to prepare a report indicating that a certain number of users always make online transactions using a certain credit card or at certain times. The report would not contain any personal information, but the aggregate data might be purchased by or shared with a third party.

Children's Online Privacy Protection Act

We do not knowingly, directly or passively, collect information from children under the age of 13. To respect the privacy of children, and to comply with the Children's Online Privacy Protection Act, children under the age of 13 should not provide any personal information on this site. We ask that parents supervise their children while online.

Network And Information Security

We maintain a variety of physical, electronic and procedural safeguards to guard your personal information. For example, we use commercially reasonable tools and techniques to protect against unauthorized access to our systems. Also, we restrict access to personal information about you to only those employees who need to know that information to provide services to you. In addition, we work to protect the security of your personal information during transmission (including making an online transaction) via the Servicenetwork.com site by using Secure Sockets Layer (SSL) software, which encrypts information you input. You should be aware that we have no control over the security of other Internet websites you might visit, interact with, or from which you buy products or services. Further, we store the personal information we collect from you behind a secure firewall and place the transaction site on a secure server.

An important part of protecting the security of personal information is your efforts to protect against unauthorized access to your personal information, credit card information, bank account information, user name and password, and to your computer. Also, be sure to sign off when finished using a shared computer and always log out of any site when viewing personal information.

You may contact us at any time to change or review any information we have about you.